If you can EXPLAIN yourself better to the customer -- you can help them decide why the repair is needed
Click on these link below to see a sample of virtualvehiclemd.com
5-4l-3v-broken-spark-plug-(broken-sleeve)
Note the image - click on the changing box to see the next step in the illustration
See your CARQUEST salesman for more info on this service.
Info for the progressive shop & tech's of Windsor & Essex County on how CARQUEST'S CTI training will help you and your customer
Monday, July 13, 2009
Friday, July 10, 2009
EXCELLENT article on good & bad phone habits
Try this link .. . to read and to click on the audio links to HEAR actual examples and see how you stack up --can we all learn something from this article - I hope so.
leave a comment if you liked or hated it.
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