Wednesday, April 18, 2007

June Management Course Details

CTI Season Line-up
Region #: CAN-61026-5
Location: St. Clair College, Room 320
Course # Course Name and Description Hours Dates
BMC-601 Maximizing Your Labor Opportunity 8 6/20/07 & 6/21/07
CARQUEST welcomes you to a Business Management class designed to
give you the critical skills necessary to develop a comprehensive business plan that
will maximize the profit opportunities for you, your employees, and your company. As
part of our FOCUSED Business Solutions program, "Maximizing Your Labor
Opportunity" is the first critical step to success.

Labor is the single largest source of revenue in your service center and the one
least understood and often mismanaged. In this workshop you will learn to measure:

!" Understanding what you sell
!" Calculating your labor opportunity
!" The Nature of time
!" Measuring time
!" Proficiency
!" Productivity
!" Efficiency
!" Realizing full labor potential
!" Impact of not selling all your time
!" Gross profit / sales demand
!" Labor rate calculations
!" Service Consultant labor skills
!" Service Consultant labor tools
!" Time keeping systems
!" Plan for improvement
!" Implementation / Action plan

Instructor: Horizon Management Instructor Albain Bennett ( not the tech instructor Lary Gouge )

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