Here are proposed courses for 09-2010 year
Click on to enlarge
Comments ?
Monday, June 15, 2009
Thursday, May 07, 2009
May make up class
The Jan class was cancelled -- so after a couple of swaps - here is the original class dated April -- will happen on May 13 & 14 2009
Note -- the Right To Repair bill is being VOTED upon on May 13th --call your MP !!
OBD-208 REPROGRAMMING STRATEGIES
One of the most critical decisions a shop makes today deals with reprogramming the PCM on today's vehicles. While it is
necessary many times to reprogram a PCM, the shop must make the decision whether to purchase the tooling necessary
to do the job in house or to farm it out to the dealer. In many cases the J-2534 reprogramming standard which was meant
to make it easy to reprogram vehicles, has led to much confusion in the field. This course focuses on delivering the truth
about reprogramming including both OE and J-2534 methods. You will come away with specific J-2534 procedures to
make this strategy successful. You will also understand the limitations of J-2534 and the advantages of using the OE scan
tool to reprogram. At the end of the day you will be able to make the best decision for your shop.
8
Note -- the Right To Repair bill is being VOTED upon on May 13th --call your MP !!
OBD-208 REPROGRAMMING STRATEGIES
One of the most critical decisions a shop makes today deals with reprogramming the PCM on today's vehicles. While it is
necessary many times to reprogram a PCM, the shop must make the decision whether to purchase the tooling necessary
to do the job in house or to farm it out to the dealer. In many cases the J-2534 reprogramming standard which was meant
to make it easy to reprogram vehicles, has led to much confusion in the field. This course focuses on delivering the truth
about reprogramming including both OE and J-2534 methods. You will come away with specific J-2534 procedures to
make this strategy successful. You will also understand the limitations of J-2534 and the advantages of using the OE scan
tool to reprogram. At the end of the day you will be able to make the best decision for your shop.
8
Monday, April 20, 2009
April - change of items
Reminder - that April 22 will be "new vehicle technology"
and that April 23 will be "Air Conditioning" --a revision to the schedule
ps- want to know more about CVT . *** ...click this link ***
and that April 23 will be "Air Conditioning" --a revision to the schedule
ps- want to know more about CVT . *** ...click this link ***
Wednesday, March 18, 2009
Testing more batteries - prevents problems latter
The Importance of Testing Batteries
Handheld Testers
• Accurate – provide reliable, repeatable results.
• Safe and easy to use – very little training required.
• Fast – test batteries within seconds.
• Portable – light and easy to carry, internal battery means no power cord.
• Digital display to guide user and provide instant results.
• Results are printable for review with customers.
Why a Battery Tester Might Fail a Battery Even If It Still Starts the Vehicle
As you can see, the colder the temperature:
• The lower the amount of starting power the battery can provide.
• The more starting power the engine requires.
On a marginal battery, even a small drop in temperature could easily cause a battery to fail, stranding the customer in a potentially dangerous situation.
Therefore, it is important to look at the battery’s tested CCA and compare it to the public rated CCA, even if the tester has passed the battery.
Once the battery’s CCA drops below the public rated CCA, you should council the customer to think about a battery replacement.
Should they decide not to do replace their battery immediately, recommend that they get their battery retested in two or three months, and sooner than that if cold weather is approaching.
WHY TEST?
1. Inventory Maintenance
• Battery manufacturers place a date code stamp on the battery case so you can check when the battery was manufactured.
• A quick check of product 9-12 months old will help you determine which batteries may need recharging to avoid future problems.
• CARQUEST batteries are calcium/calcium construction (calcium is used in both positive and negative plates), which means they have a one year shelf life.
2. Warranty Control
• Most warranty inspections arrive in a discharged state. Carbon pile testers will not give accurate results unless the battery is fully recharged before inspection. Otherwise, an incorrect diagnosis might be made.
• A handheld tester will allow you to quickly determine whether a battery is defective or simply needs to be recharged, regardless of the state of charge of the battery.
3. Sales Tool
• Allows you to sell batteries on a preventative maintenance basis just like you do all other automotive components.
• The average lifespan of a battery in Canada is 4.5 to 5 years. A battery’s condition and performance level deteriorate with age, particularly when used under severe service conditions.
• Installers should recommend to customers that they replace weak batteries before they fail and leave them stranded in a potentially dangerous situation.
• Printout of battery test gives credibility to Installer’s recommendation.
RECENT INSTALLER STUDY
PROVES TESTING SELLS MORE BATTERIES
• Prior to test
o 7 batteries sold per 100 transactions
• During test
o 21 problem batteries identified per 100 transactions
o 14 batteries sold per 100 transactions
• Result
o Battery sales were doubled.
4. Battery Accessory Sales Tool
• Many battery testers also do complete electrical testing of starting and charging systems. Problem starters and alternators will be identified.
• A visual inspection of the battery can identify other battery related sales opportunities, such as hold downs, cables, battery trays, etc.
Handheld Testers
• Accurate – provide reliable, repeatable results.
• Safe and easy to use – very little training required.
• Fast – test batteries within seconds.
• Portable – light and easy to carry, internal battery means no power cord.
• Digital display to guide user and provide instant results.
• Results are printable for review with customers.
Why a Battery Tester Might Fail a Battery Even If It Still Starts the Vehicle
As you can see, the colder the temperature:
• The lower the amount of starting power the battery can provide.
• The more starting power the engine requires.
On a marginal battery, even a small drop in temperature could easily cause a battery to fail, stranding the customer in a potentially dangerous situation.
Therefore, it is important to look at the battery’s tested CCA and compare it to the public rated CCA, even if the tester has passed the battery.
Once the battery’s CCA drops below the public rated CCA, you should council the customer to think about a battery replacement.
Should they decide not to do replace their battery immediately, recommend that they get their battery retested in two or three months, and sooner than that if cold weather is approaching.
WHY TEST?
1. Inventory Maintenance
• Battery manufacturers place a date code stamp on the battery case so you can check when the battery was manufactured.
• A quick check of product 9-12 months old will help you determine which batteries may need recharging to avoid future problems.
• CARQUEST batteries are calcium/calcium construction (calcium is used in both positive and negative plates), which means they have a one year shelf life.
2. Warranty Control
• Most warranty inspections arrive in a discharged state. Carbon pile testers will not give accurate results unless the battery is fully recharged before inspection. Otherwise, an incorrect diagnosis might be made.
• A handheld tester will allow you to quickly determine whether a battery is defective or simply needs to be recharged, regardless of the state of charge of the battery.
3. Sales Tool
• Allows you to sell batteries on a preventative maintenance basis just like you do all other automotive components.
• The average lifespan of a battery in Canada is 4.5 to 5 years. A battery’s condition and performance level deteriorate with age, particularly when used under severe service conditions.
• Installers should recommend to customers that they replace weak batteries before they fail and leave them stranded in a potentially dangerous situation.
• Printout of battery test gives credibility to Installer’s recommendation.
RECENT INSTALLER STUDY
PROVES TESTING SELLS MORE BATTERIES
• Prior to test
o 7 batteries sold per 100 transactions
• During test
o 21 problem batteries identified per 100 transactions
o 14 batteries sold per 100 transactions
• Result
o Battery sales were doubled.
4. Battery Accessory Sales Tool
• Many battery testers also do complete electrical testing of starting and charging systems. Problem starters and alternators will be identified.
• A visual inspection of the battery can identify other battery related sales opportunities, such as hold downs, cables, battery trays, etc.
Tuesday, February 10, 2009
Jan cancelled class re-set for May 13 & 14
Hi
the class cancelled (sickness) from Jan is re-set for May 13 & 14 - - same room - # 320 - St Clair
Take Feb off -- see you all in March
the class cancelled (sickness) from Jan is re-set for May 13 & 14 - - same room - # 320 - St Clair
Take Feb off -- see you all in March
Sunday, January 11, 2009
Got time -- make a list
the start of a new year is the best time to make a list ... in case you need help - comment on this list -- 50 WORST CARS EVER by Time Magazine
click here
-- click here--
Monday, December 22, 2008
Thursday, December 04, 2008
Monday, December 01, 2008
Thursday, September 18, 2008
GGOD or BAD Waiting Room ?
CLICK HERE
for article on the shape of waiting rooms ... are you in the good or bad ? What will it mean for your future?
Tuesday, August 12, 2008
Software for the Garage industry
while we are on a roll with ASA publications -- click here for .... a list of shop software. This is the most extensive listing we have seen anywhere.
How well are you using your shop management software ...
top web sites for Garages ...
click here article from Auto Inc ( a publication from ASA ) on top 10 garage web sites ... idea's ??
Value of iATN
I was trying to find discard limits for brake drums on a 1979 Mini 1000 yesterday. I couldn't find anything through traditonal channels or on the internet.
I decided to post a question on iATN and had an answer from two different fellows from Australia within two hours.
iATN can be a very helpful site.
Barry
I decided to post a question on iATN and had an answer from two different fellows from Australia within two hours.
iATN can be a very helpful site.
Barry
Monday, July 28, 2008
Internet allows us to read US publications
It had always been a real struggle to read the US magazines that USA shops received free ... the internet changes this
Click this link to see articles from Motor Age ...
Monday, June 23, 2008
Setting up enviro fees
We have called both Lankar & Mitchell1 ... here is what they say ,,,,
Lankar .... Hi Greg,
Great talking to you today.
Please instruct your customers to click on the word Help in the Main Menu, Lankar on the world wide web, Autogence Support Cue.
The support cue will come up, click Open New Case.
Enter your name,
Enter the reason for the call. Have them write, new Supplier Tax
and click Submit Case.
Our support department will then contact the customer and make sure that they are set up properly.
Thank you,
Brigette :)
Sr. Account Representative/
Sales Manager
Autogence Inc.
(800) 446-3087 Ext. 205
=============================================================
Mitchell1 ...... John Dwulet writes .... Adding taxable or non-taxable fee to a part will do the trick I believe... which is supported by the application ( see image --click to enlarge )
Forwarded by Karl Coleman - National Account Manager for CARQUEST accounts
==============================================================
Hope this helps ---comments appreciated
Thursday, June 19, 2008
Enviro Fees
MHSW seems to creep up on us at amazing speed - by the time we heard something about it was in May and the tax starts in July - not much time. In fact an e-mail we sent to AIA in May about this was just replied to on 6-18-08 and we are using some of their links below
MHSW = Municipal Hazardous or Special Waste (MHSW) Program
Companies at the START ( like importers or manufacturers ) are required to PAY the fee - they in turn charge the next company in line - and so on - until the end consumer finally pays.
This fee is shown as a separate line on the invoice. The example is a Quebec invoice -- on our CARQUEST invoice it will show "SOGHU / EHC" to cover both provinces name for the similar enviro fee
Here is a summary of what is effected ....
AUTOMOTIVE FILTERS:
LESS THAN 203MM (8") $.50 per Filter
GEATER THAN 203MM (8") $1.00 per Filter
MOTOR OIL CONTAINERS: $.045/ per LITRE
SOLVENTS CONTAINERS $.196/ per LITRE
ANTIFREEZE CONTAINERS $.073/ per LITRE
PRESSURIZED CONTAINERS:
NON-REFILLABLE $.334/ per UNIT
REFILLABLE $.366/ per UNIT
SINGLE USE DRY CELL BATTERIES $.125/KG
Here are links to AIA web site for more info --- click on links to open
What YOU Need to Know about the MHSW Program
Waste Diversion Program Comes into Effect July 1st, 2008
Stewardship Ontario Auto Sector FAQ's
Friday, April 18, 2008
Business Mgmt Course- May 14 & 15
Advanced Workflow Systems – May 14 & 15/ 2008-
INSTRUCTOR – ALBAN BENNETT
Alban has been in the Business Management Training industry for over 7 years. He is recognized as one of the top automotive industry trainers and is an approved AMI instructor. Alban has instructed and coached CARQUEST customers in hundreds of cities throughout North America. Alban’s unique presentation style and real world knowledge of the automotive industry will pre- pare you to take your business to the next level
CARQUEST welcomes you to a business management class designed to give you the critical skills necessary to develop a comprehensive business plan that will maximize the profit opportunities for you, your employees, and your company. Improved labor management skills will allow your service center to better manage and sell all of its available time every day. However, you will only realize benefits from that if you have people and systems in place to move the additional work through your shop effectively. In this workshop you will acquire workflow skills to:
Learn an Effective Appointment Scheduling System •
Master Control Center •
Effective Labor Inventory Management •
Detailed Customer Needs •
Accurate Customer Contact Information
The 4 “C’s” of Effective Workflow Management
Accurate Production Tracking
Implementation/Action plan
Service Consultant Workflow Skills •
Reception
Maintenance
Diagnosis
Inspections
Estimating
Completing the Sale
Customer Follow-Up
Service Consultant Workflow Tools
Forms and Questionnaires
Repair Orders and Repair Order Racks
R/O Tagging
Menu Boards
Repair Kits/Shop Supplies
Environmental Fees
INSTRUCTOR – ALBAN BENNETT
Alban has been in the Business Management Training industry for over 7 years. He is recognized as one of the top automotive industry trainers and is an approved AMI instructor. Alban has instructed and coached CARQUEST customers in hundreds of cities throughout North America. Alban’s unique presentation style and real world knowledge of the automotive industry will pre- pare you to take your business to the next level
CARQUEST welcomes you to a business management class designed to give you the critical skills necessary to develop a comprehensive business plan that will maximize the profit opportunities for you, your employees, and your company. Improved labor management skills will allow your service center to better manage and sell all of its available time every day. However, you will only realize benefits from that if you have people and systems in place to move the additional work through your shop effectively. In this workshop you will acquire workflow skills to:
Learn an Effective Appointment Scheduling System •
Master Control Center •
Effective Labor Inventory Management •
Detailed Customer Needs •
Accurate Customer Contact Information
The 4 “C’s” of Effective Workflow Management
Accurate Production Tracking
Implementation/Action plan
Service Consultant Workflow Skills •
Reception
Maintenance
Diagnosis
Inspections
Estimating
Completing the Sale
Customer Follow-Up
Service Consultant Workflow Tools
Forms and Questionnaires
Repair Orders and Repair Order Racks
R/O Tagging
Menu Boards
Repair Kits/Shop Supplies
Environmental Fees
Monday, April 07, 2008
Last tech course for year
Well--the last tech course for the 2007-08 is coming this April ( 23 & 24 ) .... with only a shop management course to round out the year. We thank you for your co-operation and attendance and hope that you have found these courses helpful in making you a better tech ....
ADVANCED DIAGNOSTIC CHALLENGE 2 nights Apr- 23,24
This course will challenge you to apply the skills you have learned or the processes you currently use to solve case
studies of documented broken vehicles. CTI MINDS-ON TRAINING techniques will be used to display the data from each
vehicle so all students have access to the information needed to solve each problem. By practicing problem solving in the
classroom, the technician is better able to recognize the patterns in data when faced with a similar problem in their bay.
Mark your calendar
ADVANCED DIAGNOSTIC CHALLENGE 2 nights Apr- 23,24
This course will challenge you to apply the skills you have learned or the processes you currently use to solve case
studies of documented broken vehicles. CTI MINDS-ON TRAINING techniques will be used to display the data from each
vehicle so all students have access to the information needed to solve each problem. By practicing problem solving in the
classroom, the technician is better able to recognize the patterns in data when faced with a similar problem in their bay.
Mark your calendar
Wednesday, March 05, 2008
EVAP Course -- March 2008
With EVAP course coming soon-- time to dust off your ALLDATA or Mitchell1 or in this case the CARQUESTDIRECTHIT (powered by Identifix ) and try some cars that have caused you a problem -- to see how these internet based help tools can save you time and trouble.
If you would like a demo on DIRECT HIT - click here and - or call call 866-698-1976 and ask for Jeff Meyer - the guy who is responsible for Ontario -- he has hosted a few clinics in the area with the most recent at the Harrow Transportation Museum on Feb 25 -the shops whom attended had a good time. Jeff does an excellent phone demo to give you an idea of how this ( or similar systems ) can save you LOTS of time in finding that problem --- how much is your time worth ?
Click on the image to make larger
http://www.carquestdirecthit.com/Corp/try_direct.asp
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